Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lord of War

Lord of War

July 24, 2024

1  out of  5
rating by Lord of War
"This insurance company is overpriced and usually fixes your car with parts from the junk yard, Google it. And they claim they "use" new parts on damaged vehicles. So many BETTER and cheaper insurance options than State Farm, it's a older dwindling company that should retire like Joe Biden. 👍 Most of their 5 star reviews are either bots, bought reviews or friends and family members of someone who works here. Avoid at all costs do business elsewhere. You'll save money 💰 and thank me 😉"
We responded:
"Thank you for taking the time to share your feedback. I'm sorry to hear about your dissatisfaction with State Farm. Our team takes these allegations seriously and I would like to address them directly. Regarding the use of parts for car repairs, State Farm adheres to industry standards and guidelines. Having been with State Farm for as long as I have, I can assure you that only safe, new parts are used on vehicles when replacements are needed. As for your perception of our Agency reviews, I can absolutely assure you, all our reviews are genuine and reflect our customers' experiences. We do not engage in purchasing reviews or any deceptive practices. We sincerely appreciate all of the reviews we receive, as they help us continually improve our services. If needed, I invite you to contact me directly so that we can discuss your experience with State Farm in more detail. Regardless, I understand that choosing your insurance provider is a big decision, and we respect your decision to explore other options. -Aaron "
Profile photo of Callon Hegman

Callon Hegman

July 23, 2024

5  out of  5
rating by Callon Hegman
"Aaron Kilgore and his staff are the easiest to work with and are highly responsive with requests. I have been a customer with them for 3 years now and been totally satisfied with their work and customer service the entire time."
We responded:
"Thank you so much for your wonderful review, Callon! It's been such a pleasure serving you for the past three years. I'm very glad to hear you enjoy working with our team! If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. Thank you for your kind words and for choosing our office for your insurance needs! -Aaron"
Profile photo of Kyle Bright

Kyle Bright

July 22, 2024

5  out of  5
rating by Kyle Bright
"I have been with Aaron and his agency for over 5 years. I appreciate all of the professionalism and attention to detail to my family’s policy needs. Highly recommend!"
We responded:
"Thank you so much for your kind words and for being a loyal member of our office for over five years! It's been a pleasure serving you and your family, and I'm delighted that you appreciate our assistance. Your recommendation means a lot to us, and our team is committed to continuing to provide you with the highest level of service. Thank you again for choosing us for your insurance needs. -Aaron"
Profile photo of Sharon Lee

Sharon Lee

June 5, 2024

5  out of  5
rating by Sharon Lee
"I have been with Aaron Kilgore state farm over 2 years now and have never had an issue with this company. The people are very attentive and professional. If you are looking for affordable rates with a great group give them a call."
We responded:
"Thank you so much for your loyalty and for sharing your positive experience with us, Sharon! We're delighted that you've been pleased with our service for over two years! Your ongoing support is greatly appreciated by everyone on our team. Please let us know if you need help with anything. -Aaron"
Profile photo of Notcho Fhwend

Notcho Fhwend

June 5, 2024

5  out of  5
rating by Notcho Fhwend
"Nice people, easy to approach, very detailed."
We responded:
"Thank you, Marlon! We strive to create a welcoming and informative experience for our customers, so it's wonderful to know we hit the mark with you. Our team appreciates your support, and we want you to know that we're here if you need assistance. -Aaron"
Profile photo of Sydney Pahl

Sydney Pahl

May 17, 2024

5  out of  5
rating by Sydney Pahl
"Very pleased with my experience with Aaron, Mark and McKenzie! They were all very responsive and made switching carriers a breeze."
We responded:
"Thank you for leaving us this kind review, Sydney! It's wonderful to hear about your initial positive experience with us! We appreciate your feedback and thank you for choosing us for your insurance needs. We're here to help if you ever need anything! -Aaron"
Profile photo of David Coble

David Coble

May 4, 2024

5  out of  5
rating by David Coble
"Great person and great agent with a great company"
We responded:
"David ~ thank you so much for your kind words! My team and I strive to provide exceptional service to all our customers, and your comments are a testament of this. If there is any way we can provide further assistance in the future, please don't hesitate to reach out. We're always here to help! -Aaron"
Profile photo of Karyn Dee

Karyn Dee

April 18, 2024

5  out of  5
rating by Karyn Dee
"Affordable!!!"
We responded:
"Thank you for leaving us a five-star review, Karyn! We appreciate you for taking the time to leave us positive feedback. Please let us know if you need anything! -Aaron"
Profile photo of Steven McIntosh

Steven McIntosh

January 12, 2024

5  out of  5
rating by Steven McIntosh
"Aaron and his staff are always so friendly and helpful when I call in. It’s awesome to have an insurance company that I feel like truly cares about me and my family! I will continue to recommend them to people for auto, home and life insurance. They are the best around"
We responded:
"Steve, my office and I thank you so much for the review! We work hard everyday to meet the needs of our customers with a helpful and positive attitude. We appreciate you! "
Profile photo of Jeff N.

Jeff N.

December 20, 2023

5  out of  5
rating by Jeff N.
"Super friendly staff and Aaron is very friendly and let's you know how much he appreciates your business!"
We responded:
"Jeff, thank you so much for providing this review about your experience with our team. You are absolutely right, my team and I greatly appreciate your business, everyday and we are honored to have you as part of our Agency family! "
Profile photo of Daniel “Charming Lightsword” Garmen

Daniel “Charming Lightsword” Garmen

October 27, 2023

5  out of  5
rating by Daniel “Charming Lightsword” Garmen
"State Farm has been real good to my family & I trust them like my Dad did. For those that KNOW that means a lot!"
We responded:
"Daniel, thank you so much for this review and for the trust you place in our office to provide solutions to your insurance needs. We do not take this lightly and will continue to do everything possible to keep earning your confidence. We are honored to have you as part of our Agency Family! "
Profile photo of Alfreida DeGroot

Alfreida DeGroot

September 4, 2023

5  out of  5
rating by Alfreida DeGroot
"I want to thank you for the immediate and direct action you took to resolve my displeasure with the service I received from the State Farm adjuster assigned to handle my hail damage claim. I received a phone call within two hours of our phone conversation from Will Bradshaw (State Farm Adjuster). He immediately scheduled a review and assessment of the damage to my roof. Will arrived for the appointment early and agreed to wait for my roofer to arrive to assist. Will was very thorough, very professional, and extremely knowledgeable. He took the time to answer every question that I had about the claim process. My roofer was impressed and told me "he was good" after they got off of the roof. Will followed up that same evening with a phone call to me with a verbal result of his claim assessment. The inspection was very thorough and fair. I've been a State Farm customer of Donna Watson for over thirty years. Donna was simply the best. I'm very comfortable in stating that you as well as Will Bradshaw fall in the same category of "simply the best". Thank you both …. Randy DeGroot"
We responded:
"Randy, thank you so much for this review. As your Agent, our office exists to do all we can to help things go right when you need us. I’m glad we were able to get the right resources in place. Thank you for for being part of our Agency Family! "
Profile photo of Mary Sutherland

Mary Sutherland

April 22, 2023

5  out of  5
rating by Mary Sutherland
"Very efficient. Friendly and helpful!"
We responded:
"Mary, thank you so much for your review! Our team loves to help all of our policyholders with their insurance needs. Thank you for being part of our Agency Family! "
Profile photo of Andre Allen

Andre Allen

March 16, 2023

5  out of  5
rating by Andre Allen
"I am thrilled to share my positive experience with State Farm Insurance Agent Aaron Kilgore. He is a true professional in every sense of the word. Kilgore was incredibly detail-oriented and took the time to ensure I fully understood my insurance options. He was also very patient with me, answering all my questions and addressing my concerns. In addition to his exceptional service, Aaron Kilgore is a committed community member who actively mentors youth in our area. His dedication to making a positive impact in the lives of young people is inspiring and reflects his values of service and giving back. As the City Councilman of the Fourth District of Peoria, Illinois, I am proud to have Kilgore's business in our district and community. His commitment to his clients and attention to detail sets him apart from others in the industry. My wife and I are honored to be his clients, and we feel confident in knowing that he has our best interests at heart. I highly recommend Aaron Kilgore and State Farm to anyone needing insurance. His professionalism, attention to detail, and dedication to his clients make him a true asset to our community. Thank you, Aaron, for your outstanding service!"
We responded:
"Councilman Allen, thank you so much for this amazing review of my agency and our team! Everyone in our office cares about getting the details correct so you feel confident that your policies fit your unique needs. We appreciate very much all you do for our community everyday and are honored to have you as part of our Agency Family!"
Profile photo of Daneen Cline

Daneen Cline

March 9, 2023

5  out of  5
rating by Daneen Cline
"Everyone is super nice and helpful! Affordable insurance too!"
We responded:
"Daneen, thank you so much for your review! Being helpful as we possibly can is what we strive to do for everyone, everyday! We appreciate you being part of our Agency Family! "
Profile photo of Ruth Smith

Ruth Smith

March 8, 2023

5  out of  5
rating by Ruth Smith
"This place has an amazing rate that's easy to pay and has great customer service. Don't think I'll ever look for another insurance place. I'm staying with State Farm."
We responded:
"Ruth, thank you so much for your comments. We appreciate your continued business and are honored to have you as part of our Agency Family! "
Profile photo of Yesi Arzola

Yesi Arzola

March 4, 2023

5  out of  5
rating by Yesi Arzola
"Very helpful and courteous!"
We responded:
"Yessenia, thank you so much for your comments and review of our Agency. Our team works hard to ensure we are as helpful as we possibly can be to our customers! We appreciate your continued business and having you part of our Agency Family!"
Profile photo of Megen Jones

Megen Jones

February 22, 2023

5  out of  5
rating by Megen Jones
"Grace and Heidi are always so pleasant they never feel like I'm bothering them. I always enjoy going into the office to pay my bill each month. Aarons smile brings warmth in my heart he is always so nice and takes time to welcome me in. I will forever always go to this State Farm 🖤🖤🖤"
We responded:
"Megen, thank you so much for your review. Grace, Heidi and our entire team loves to see you come into the office and to help you with any of your insurance needs. We appreciate you being part of our Agency Family! "
Profile photo of Betty Brooks

Betty Brooks

February 21, 2023

5  out of  5
rating by Betty Brooks
"Had to get a refund for towing & Heidi took care of it.. She was Great!!!"
We responded:
"Betty, thank you so much for leaving a review of your visit to our office today! Heidi and our entire team of amazing professionals are here to help no matter the situation. We’re honored to have you as part of our Agency Family! "
Profile photo of Carmen McCarthy

Carmen McCarthy

February 8, 2023

5  out of  5
rating by Carmen McCarthy
"I discovered my monthly auto insurance bill jumped up at the beginning of the year and sent an email asking for details on why, since I hadn’t changed anything nor been in an accident. Aaron himself called me the next day to explain the changes, then reviewed everything in my account to find ways to help reduce my bill while keeping what I needed. He wasn’t in a hurry and took the time to explain everything and make sure I was getting the best coverage for my needs at the best price. I can’t recommend him enough!!!"
We responded:
"Carmen, thank you so much for sharing a review of your experience. As you know, myself and our entire office takes helping our customers understand everything about their policies very seriously. We are so honored to have you as part of our Agency Family! "
Profile photo of Janā Stevens

Janā Stevens

January 21, 2023

5  out of  5
rating by Janā Stevens
"Aaron is great! The team is responsive and helpful!!"
We responded:
"Janā, thank you so much for the review. Our office and I love helping your awesome family! We will always do everything possible to continue to earn your confidence. "
Profile photo of Calisha Greer

Calisha Greer

November 4, 2022

5  out of  5
rating by Calisha Greer
"Aaron is a wonderful agent! He takes the time to personally reach out to you, and explain your policy. Any questions you have, he will get you an answer. He's knowledgeable, kind, and I'm happy he's my agent. Thanks Aaron!"
We responded:
"Thank you so much, Calisha, for your review and sharing your experience with our office. We love to educate our customers on what is in their “bag of insurance”. We’re honored to have you as part of our Agency Family! "
Profile photo of Keepaband The Goat

Keepaband The Goat

November 4, 2022

1  out of  5
rating by Keepaband The Goat
"Place raises my bill $30 every 2 months Can never explain what’s going with my bill very rude and hang up on you highly don’t recommend go to Allstate"
We responded:
"Thank you for your feedback. I’m sorry to hear you are not receiving the explanations you are expecting. Please give my office a call and ask for me directly. I’d be happy to help you better understand your billing and payment situation. "
Profile photo of Amanda Zinkgraf

Amanda Zinkgraf

October 14, 2022

5  out of  5
rating by Amanda Zinkgraf
"Aaron Kilgore thanks a million for getting me the cheapest rate. I have been shopping around a few days got four other quotes and than Aaron comes in with the win! He had me a quote within minutes. Immediately jumped on! Very satisfied!"
We responded:
"Amanda, our team very much appreciated the review and are glad we were winner winner chicken dinner 😂. We are honored you chose our office to serve your insurance needs. Thank you for your business!"
Profile photo of Kirstin Ringel

Kirstin Ringel

July 15, 2022

5  out of  5
rating by Kirstin Ringel
"I have known Aaron to be a positive role model and volunteer within the Peoria area and was happy to have him as an insurance agent. Most recently, when I had to deal with the totaling of my vehicle, he was personally willing to take the time to answer my questions about the claims process and set me in the right direction. Sometimes claims can be confusing and seem impersonal, but not with Aaron as my agent. This experience left me grateful to have an agent who is both knowledgeable and truly caring, like Aaron."
We responded:
"Kirstin, thank you so much for the kind words and review! It’s important to me and our entire office that we deliver an outstanding level of service, accessibility and responsiveness you expect. We do care a great deal about helping our customers and reviews like this help us to know we’re on the right path! We are so honored to have you and Mike as part of our Agency family."